Front Desk Receptionist

About the position

The Front Desk Receptionist at Security Title, Inc. is responsible for managing the front office operations, providing excellent customer service, and supporting administrative tasks. This full-time position requires a team player with strong communication skills and the ability to maintain a professional demeanor while handling various responsibilities. The role offers opportunities for growth within the company and includes benefits such as health insurance and a retirement plan.

Responsibilities

• Manage front desk operations and greet clients and visitors.
• Handle phone calls and direct them to the appropriate personnel.
• Schedule appointments and maintain an organized calendar.
• Perform administrative tasks such as filing, ordering office supplies, and tracking orders.
• Maintain confidentiality and adhere to company policies and procedures.
• Provide solutions and support to customers, clarifying their needs and addressing concerns.
• Maintain a clean and organized work environment.

Requirements

• Must have a valid automobile for errands and be willing to use it for work-related tasks.
• Strong communication skills, both verbal and written, with correct grammar and spelling.
• Proficient in MS Word, Outlook, Excel, and internet research with fast typing skills.
• Ability to manage time effectively, prioritize tasks, and pay attention to detail.

Nice-to-haves

• Experience in customer service or office administration.
• Outgoing personality with marketing skills.
• Ability to remain calm under pressure.

Benefits

• Health insurance
• Life insurance
• Paid time off
• Retirement plan