Front Desk Receptionist

$29,120 - $31,200/Yr

Summit Place Kia - Auburn Hills, MI

posted 5 months ago

Full-time
Auburn Hills, MI

About the position

The Automotive Front Desk Receptionist plays a crucial role in the dealership by being the first point of contact for customers, both over the phone and in person. This position requires a professional demeanor, excellent communication skills, and a strong commitment to customer service. The receptionist will greet customers entering the showroom, answer incoming calls, and document messages accurately. Additionally, the receptionist will assist the sales and finance staff with various clerical duties, including filing and faxing, and will be responsible for creating tags and deal jackets for new cars. Proficiency in Microsoft Office, particularly Excel, is strongly preferred as it will be essential for managing various tasks efficiently. The role may also involve other duties as assigned, contributing to the overall smooth operation of the dealership.

Responsibilities

  • Greet customers entering the showroom
  • Answer phones and document messages
  • Assist sales and finance staff with filing, faxing, and general clerical duties
  • Create tags and deal jackets for new cars
  • Utilize Microsoft Office, particularly Excel, for various tasks
  • Perform other duties as assigned

Requirements

  • Prior auto dealership experience is a plus but not required
  • Ability to work independently
  • Excellent communication skills
  • Ability to multitask
  • Strong customer service skills
  • Professional appearance
  • Excellent phone etiquette
  • PC proficiency in MS Word, Excel, and Outlook, and other office machines

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Company-Paid Life Insurance
  • Voluntary Vision Insurance
  • Voluntary Short Term Disability
  • Voluntary Term Life Insurance
  • Retirement options and matching after 1 year
  • Professional Development Assistance
  • Paid Time Off
  • Referral Program
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