Front Desk Receptionist

$35,360 - $35,360/Yr

Fastcare - Aventura, FL

Part-time,Full-time - Entry Level

Onsite - Aventura, FL

Ambulatory Health Care Services

About the position

The Front Desk Receptionist position at an upscale Urgent Care Center in Miami Beach and Aventura involves greeting patients, verifying insurance information, and performing various clerical duties. The role requires excellent customer service skills, the ability to multitask, and flexibility in scheduling, including nights and weekends. The ideal candidate will be bilingual in English and Spanish, computer literate, and dependable, with experience in a medical practice preferred.

Responsibilities

• Greet patients and assist with verifying commercial insurances and authorizations from workers comp insurances.
• Answer calls and assist patients with inquiries.
• Fax and email paperwork and prepare forms (both electronic and paper-based).
• Work with electronic medical records and collect patient co-payments.
• Register patients and perform check-in and check-out procedures.
• Perform additional clerical duties as necessary.

Requirements

• Must be presentable and personable.
• Extremely well organized with excellent communication skills.
• Friendly and helpful demeanor.
• Ability to assist patients effectively.
• Experience in customer service, preferably in a medical setting.
• Computer literacy is essential.

Nice-to-haves

• Bilingual in English and Spanish.
• Knowledge of workers comp insurance.
• Experience with electronic medical records (ECW experience is a plus).
• Previous experience in a medical practice or doctor's office.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance