Front Desk Receptionist
$22 - $24/Yr
Celebrating Life Community Health Center - Mission Viejo, CA
posted 2 days ago
Full-time - Entry Level
Mission Viejo, CA
About the position
The Front Desk Receptionist is responsible for processing patient information and registering patients in the patient management system. They assist patients in completing all required forms for insurance and payment purposes. Customer service is a core competency for this role.
Responsibilities
- Greet patients, clients, and visitors entering the clinic following all organizational customer service guidelines.
- Assist with incoming patient calls.
- Schedule appointments and verify eligibility.
- Check in patients and collect co-pays.
- Obtain accurate changes in patient demographics and insurances.
- Scan documents when necessary.
- Maintain effective communication and working relationships with other employees and patients.
- Perform other functions as directed by the Supervisor.
Requirements
- Customer service: 1 year (Preferred)
- Insurance verification: 1 year (Required)
- Medical office: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical office experience, including insurance verification
- Proficiency in EMR systems such as Allscripts
- Familiarity with HIPAA regulations and medical terminology
- Strong customer service skills and experience in patient service
- Knowledge of dental terminology and experience in a healthcare setting
Nice-to-haves
- Farsi (Preferred)
- Spanish (Preferred)
- Russian (Preferred)
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
