Front Desk Receptionist

$29,120 - $29,120/Yr

Dr. Poppy - Ozark, MO

Part-time,Full-time - Entry Level

Ozark, MO

Ambulatory Health Care Services

About the position

The Front Desk Receptionist at Dr. Poppy's clinic plays a crucial role in providing patient-centered care in a functional medical environment. This position involves managing front office duties, ensuring a welcoming atmosphere for patients, and maintaining efficient office operations. The receptionist will interact directly with patients, assisting them with their needs and ensuring their satisfaction with the services provided.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Verify patients' demographic and insurance information.
• Register patients and obtain necessary signatures.
• Collect and document patient payments and provide financial counseling as needed.
• Schedule appointments and manage the appointment calendar.
• Answer phone calls and respond to patient inquiries.
• Perform clerical duties including filing, typing, and record storage.
• Ensure customer satisfaction by addressing billing inquiries and maintaining accurate account records.
• Assist in maintaining orderly office activities and demonstrate good judgment in interactions with patients and staff.

Requirements

• High school diploma or GED required.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong customer service skills and experience.
• Ability to perform filing and clerical tasks accurately.
• Basic knowledge of QuickBooks is a plus.
• Strong computer skills and familiarity with office equipment.
• Ability to schedule appointments effectively.

Nice-to-haves

• Experience in a medical office setting.
• Knowledge of functional medicine practices.
• Familiarity with patient management software.

Benefits

• Health insurance
• Paid time off