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Front Desk Receptionist
Resolve Physical Therapy and Rehabilitation - Archdale, NC
posted 2 months ago
About the position
As a Front Desk Receptionist, you will serve as the first point of contact for our organization, delivering exceptional customer service and administrative support. This role requires strong computer literacy, phone etiquette, and organizational skills to manage incoming calls, greet visitors, and assist with various office tasks. Your bilingual proficiency and experience in front desk management will enhance your ability to cater to a diverse clientele and ensure efficient office operations.
Responsibilities
- Manage incoming calls and greet visitors.
- Provide exceptional customer service and administrative support.
- Assist with various office tasks to ensure smooth operations.
- Utilize Microsoft Office and Excel for data entry and office management.
- Handle a multi-line phone system effectively.
Requirements
- Proficient in Microsoft Office suite and Excel.
- Strong organizational skills with attention to detail.
- Excellent customer service and phone etiquette.
- Ability to multitask and prioritize tasks effectively.
- Experience in clerical and administrative duties.
- Familiarity with front desk operations.
Nice-to-haves
- Bilingual in Spanish is a plus.
Benefits
- Hybrid work environment.
- Flexible scheduling options.
