Front Desk Receptionist

$35,360 - $41,600/Yr

Julien Farel Restore Salon - Palm Beach, FL

Part-time,Full-time

Palm Beach, FL

About the position

We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and ensuring the smooth operation of our front desk. The ideal candidate will be the first point of contact for clients and visitors, representing our salon with a friendly demeanor and efficient service.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Manage incoming calls, emails, and inquiries.
• Schedule appointments and maintain an organized calendar for the staff.
• Assist with customer support by addressing client questions and concerns promptly.
• Maintain confidentiality of sensitive information while managing client records (if applicable).
• Utilize STX cloud software and other software tools to streamline salon operations.
• Ensure the front desk area is tidy, organized, and presentable at all times.

Requirements

• Strong organizational skills with the ability to multitask effectively.
• Excellent customer service skills, demonstrating patience and professionalism in all interactions.
• Proficiency in computer literacy, including experience with STX cloud software, Excel and Word applications.
• Ability to proofread documents accurately, ensuring high attention to detail.
• Strong communication skills, both verbal and written.
• Ability to work independently as well as part of a team.

Benefits

• Employee discount
• Flexible schedule