Front Desk Receptionist

About the position

The Front Desk Receptionist at Thomasville Family Medicine Center is responsible for managing the check-in and check-out processes for patient visits, ensuring accurate insurance verification, and handling payments. This role requires excellent customer service skills and the ability to multitask in a healthcare environment. The receptionist will also schedule appointments and manage patient-related paperwork, contributing to a smooth operation of the medical office.

Responsibilities

• Manage the check-in/check-out process for patient visits.
• Verify and update insurance information.
• Receive and post copays, coinsurance estimates, and credit card payments at the time of service.
• Schedule patient appointments.
• Handle applicable patient-related paperwork.

Requirements

• Experience in healthcare scheduling.
• Familiarity with electronic medical records.
• Ability to multitask effectively.
• Working knowledge of computers and typing speed of 50 WPM.
• Excellent written and verbal communication skills.
• Familiarity with medical terminology.

Nice-to-haves

• Experience with QuickBooks.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance