Four Seasons - New Orleans, LA
posted 5 months ago
The Front Desk Receptionist at Four Seasons Hotel and Private Residences New Orleans plays a crucial role in delivering exceptional guest experiences. As the welcoming face of the front desk, this position is integral to the hotel's operations, which run 24/7, 365 days a year. The Front Desk Receptionist is responsible for creating a warm and inviting atmosphere for guests upon their arrival, ensuring that their needs are met promptly and efficiently. This role requires flexibility in working various shifts, including mornings, evenings, weekends, and holidays, to accommodate the hotel's operational demands. In addition to greeting guests, the Front Desk Receptionist will handle check-ins and check-outs, manage reservations, and provide information about the hotel and local attractions. The ideal candidate will possess a strong commitment to customer service, demonstrating enthusiasm and dedication to ensuring that every guest has a memorable stay. The Front Desk Receptionist will also collaborate closely with other team members in the Front Office Team, emphasizing the importance of teamwork and mutual respect in achieving the hotel's objectives. To succeed in this role, candidates must have a minimum of two years of experience in luxury hospitality or customer service, along with knowledge of the OPERA property management system. The ability to multitask and manage several responsibilities simultaneously is essential, as is the requirement for work authorization in the United States. This position offers an exciting opportunity for individuals who are passionate about hospitality and eager to contribute to a world-class hotel experience.