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Front Desk Receptionist
Niwas Inn, but was a, Days Inn, until march 31, 2020 - Fife, WA
posted about 2 months ago
About the position
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, a professional demeanor, and the ability to multitask effectively in a fast-paced environment. Must be able to work nights and weekends with fixed shift times.
Responsibilities
- Greet and welcome visitors in a courteous and professional manner.
- Answer phone calls promptly, demonstrating excellent phone etiquette while directing inquiries as necessary.
- Perform administrative tasks such as filing, data entry, and maintaining office supplies.
- Assist with guest check-in/check-out processes if applicable, ensuring a smooth experience for clients.
- Maintain confidentiality of sensitive information in compliance with privacy regulations.
Requirements
- Previous experience as a receptionist or in an administrative role is preferred.
- Strong customer service skills with the ability to handle inquiries professionally.
- Proficient in office management software and computer literacy is essential.
- Excellent organizational skills with attention to detail and the ability to prioritize tasks effectively.
Nice-to-haves
- Familiarity with hotel receptionist duties is a plus but not required.
Benefits
- Paid time off
