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Front Desk Representative/Deltray,Fl
$27,040 - $33,280/Yr
Icare Health Solutions - Delray Beach, FL
posted about 2 months ago
Full-time - Entry Level
Delray Beach, FL
Ambulatory Health Care Services
About the position
The Front Desk Representative at iCare Health Solutions serves as the first point of contact for patients, ensuring a welcoming and efficient experience. This role involves managing patient interactions, scheduling appointments, and maintaining accurate patient records, all while optimizing provider schedules and enhancing patient satisfaction.
Responsibilities
- Greet and assist patients by scheduling appointments and maintaining patient records.
- Answer telephone calls and inquiries from patients.
- Optimize provider schedules to enhance patient satisfaction.
- Communicate scheduling changes and updates to the Doctor and Office Manager.
- Verify patient insurance records and obtain authorizations for services.
- Maintain office inventory and equipment by ordering necessary supplies.
Requirements
- 1-2 years of customer service experience.
- Working knowledge of computers.
- Ability to multi-task and attention to detail.
- Strong communication, interpersonal, and organizational skills.
- Ability to work under pressure.
Benefits
- Eligible bonuses and commissions based on performance.
