Front Desk Sales Associate
Massageluxe - O'Fallon, MO
posted 6 months ago
About the position
MassageLuXe is a premier brand that is rapidly expanding throughout the United States, providing a Spa experience that supports and encourages health, wellbeing, and quality of life. We are focused on creating a safe, positive, rewarding, and stable job environment for our entire team. We are looking for enthusiastic, team-oriented individuals who are passionate about customer service and sales. This entry-level role requires a commitment to excelling in various duties, including greeting and warmly welcoming clients, building client loyalty through excellent customer service, and promoting and representing MassageLuXe in a professional and enthusiastic manner. As a Front Desk Sales Associate, you will be responsible for learning and understanding all Spa services and product lines, selling appropriate services and products by utilizing your knowledge to give advice, and signing clients on as members by providing them with the best value programs that suit their needs. You will also uphold MassageLuXe standards of cleanliness and safety, schedule and confirm appointments, and maintain a positive, upbeat, and welcoming atmosphere in the Spa for both clients and team members. Additionally, generating new clientele through grassroots marketing will be a key part of your role. To succeed in this position, you must maintain a consistently pleasant and professional attitude and demeanor, be goal-oriented and motivated to hit daily, weekly, and monthly goals, and possess strong customer service skills to communicate effectively with clients, management, and staff members. While sales or customer service experience is preferred, it is not required. Flexibility in working hours, including nights and weekends, is essential.
Responsibilities
- Greeting and warmly welcoming clients.
- Building client loyalty by providing excellent customer service.
- Promoting and representing MassageLuXe in a professional and enthusiastic manner.
- Learning and understanding all Spa services and product lines.
- Selling appropriate services and products by utilizing knowledge to give advice.
- Signing clients on as members by providing them with suitable programs that offer the best value.
- Upholding MassageLuXe standards of cleanliness and safety.
- Scheduling and confirming appointments.
- Maintaining a positive, upbeat, welcoming atmosphere in the Spa for clients and team members.
- Generating new clientele through grassroots marketing.
Requirements
- Must be able to maintain a consistently pleasant and professional attitude and demeanor.
- Must be goal-oriented and motivated to hit daily, weekly, and monthly goals.
- Must be customer service oriented and able to communicate effectively with clients, management, and staff members.
- Sales or customer service experience preferred, but not required.
- Able to work flexible hours including nights and weekends.
Nice-to-haves
- Experience in sales or customer service is preferred but not required.
Benefits
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
