Front Desk Sales Associate

$27,040 - $27,040/Yr

Massage Heights Franchising - Atlanta, GA

Full-time - Entry Level

Onsite - Atlanta, GA

Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)

About the position

At Massage Heights, the Front Desk Sales Associate plays a crucial role in delivering a five-star guest experience. This position involves guiding guests on treatment plans, booking appointments, and managing the check-in and check-out processes for both guests and members. The Front Desk Sales Associate is responsible for building strong relationships with guests and team members while maintaining a clean and healthy environment. Collaboration with fellow front desk team members, massage and skin therapists, and leadership is essential to ensure a seamless experience for all guests. The ideal candidate for this role is friendly, humble, positive, and kind, with a strong work ethic and a passion for providing excellent service. The work environment is designed to be both professional and fun, allowing team members to enjoy their work while exceeding the expectations of guests and fellow team members. The position offers opportunities for personal and professional growth, as well as a steady flow of guests and members, which fosters rewarding relationships and the chance to help others. Massage Heights values its team members and promotes a culture of loyalty, authenticity, diligence, and passion. The organization is committed to building a diverse and inclusive workplace, ensuring that all team members feel valued and supported. The Front Desk Sales Associate will be an integral part of this mission, contributing to the overall success of the Massage Heights experience.

Responsibilities

• Deliver a five-star guest experience at the front desk.
• Guide guests on treatment plans and services.
• Book appointments for guests and members.
• Check guests and members in and out of their services.
• Build relationships with guests and team members.
• Maintain a clean and healthy environment for all.
• Collaborate with fellow front desk team members and therapists.
• Participate in team outings and group get-togethers.

Requirements

• Friendly and positive attitude.
• Strong communication skills.
• Ability to work in a team environment.
• Experience in customer service or sales is preferred.

Nice-to-haves

• Experience in membership sales.
• Previous experience in a spa or wellness environment.

Benefits

• Flexible hours
• Paid Time Off
• Discounts on services and products
• Monthly Bonuses
• Hourly rate + commissions
• Comfortable and relaxed uniform
• Leadership and growth opportunities
• Team/group get-togethers/outings