Front Desk/ Social Media Manager

$37,440 - $37,440/Yr

Unclassified - Matthews, NC

Part-time - Entry Level

Matthews, NC

About the position

The Front Desk/Social Media Manager position at our sports academy combines customer service responsibilities with social media content creation. The role is designed for a friendly and organized individual who can effectively manage front desk operations while engaging with our online community. This part-time position offers flexible hours, making it ideal for students or individuals seeking a balanced work-study environment.

Responsibilities

• Greet parents and students in person, answering their questions regarding schedules and class offerings.
• Handle incoming phone calls and assist with inquiries related to classes, membership, and more.
• Create engaging content for our Facebook and Instagram accounts.
• Capture in-the-moment photos and videos of classes or events to post on social media.
• Design posts using tools like Canva, and manage a content posting schedule.
• Collaborate with the owner to develop creative ideas to grow our social media presence and attract new families.
• Assist with general administrative tasks as needed.
• Provide support to parents and students, ensuring the facility operates smoothly.

Requirements

• Friendly, professional demeanor with strong customer service skills.
• Basic knowledge of social media platforms (Instagram, Facebook) and an interest in creating content.
• Comfortable using tools like Canva or other basic design software (training can be provided).
• Excellent organizational skills and attention to detail.
• Entrepreneurial spirit.

Benefits

• Good Pay: $18/hour for four 3-hour shifts per week.
• Flexible Environment: Opportunity to study during downtime at the front desk.