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Front Desk Supervisor
$66,373 - $66,373/Yr
Outrigger Hotels & Resorts - Honolulu, HI
posted 2 months ago
Full-time - Entry Level
Honolulu, HI
Accommodation
About the position
The position involves working as a lead Front Desk Agent at Outrigger Resorts & Hotels, where the focus is on providing exceptional customer service and embodying the company's values of aloha. The role includes assisting the Front Desk Manager in ensuring smooth operations and delivering consistent service to guests.
Responsibilities
- Exemplify the image of 'Aloha' while assisting guests according to Outrigger policies and procedures.
- Assist the Front Desk Manager in providing guidance and leadership as the lead Front Desk Agent.
- Ensure smooth operation of the front desk department.
- Deliver consistent customer service to guests.
Requirements
- Minimum 1-2 years of customer service experience required.
- Ability to work flexible days and shifts.
- Strong service-oriented attitude.
- Ability to work well with others.
Benefits
- Health Insurance (Dental, Medical, Prescription, Vision)
- Paid Holidays, Sick, Vacation and Medical Leave
- Retirement Plan (401K)
- Recognition and Award Programs
- Employee Assistance Program
- Discounted Hotel Rates
- Opportunities for growth through training and development programs
