Front Desk Supervisor
FireKeepers Casino Battle Creek•Battle Creek, MI
476d•$35,797 - $50,211
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About The Position
The Front Desk Supervisor is responsible for managing the daily operations of the front desk at FireKeepers Casino Hotel, ensuring guest satisfaction and overseeing the performance of front desk staff. This role involves creating a welcoming and efficient environment for guests while adhering to hotel standards and policies. The supervisor will also handle guest complaints, train staff, and maintain accurate records of guest accounts and transactions.
