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Aliviane - El Paso, TX

posted 3 days ago

Part-time - Entry Level
El Paso, TX
Ambulatory Health Care Services

About the position

Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that is spearheading substance use treatment in Texas. Become a part of Aliviane!

Responsibilities

  • Answer phone calls and greet walk-in customers.
  • Manage the customer service area.
  • Screen referrals and schedule appointments for appropriate services.
  • Complete financial eligibility and administrative tasks as requested.
  • Collect, review, and prepare documentation for daily billing and census.
  • Assist visitors in connecting with the appropriate staff person.
  • Check TMHP (Medicaid) portal daily for client coverage.
  • Take and relay messages accurately and professionally.
  • Complete daily reminder calls for next day appointments.
  • Prepare intake packets and files for new clients.
  • Review accountability documentation daily.
  • Schedule new screening and intake appointments and future appointments for clients.
  • Assist in prescreening calls for potential clients.

Requirements

  • High School Diploma or GED.
  • One or two years of experience in a medical office is preferred.
  • Experience with calling Medicaid/Medicare and Private Insurance Companies to verify benefits.

Benefits

  • 401(k)
  • Excellent growth and development opportunities
  • Satisfying and rewarding work helping clients overcome substance abuse
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