Front Desk (Waukegan)

$32,240 - $37,440/Yr

Dental Dreams - Waukegan, IL

Full-time

Waukegan, IL

Ambulatory Health Care Services

About the position

Dental Dreams LLC is seeking a Receptionist for their Waukegan, IL location. This full-time position focuses on providing excellent customer service, scheduling appointments, and assisting with operational goals in a dynamic dental practice that serves underserved communities.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Requirements

• Bilingual (Spanish)
• Customer Service experience

Nice-to-haves

• Dentrix and/or Eaglesoft experience (preferred)
• Interest in training to become Dental Assistants and/or Office Managers

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance