FRONT END/BOOKKEEPER

$33,696 - $44,242/Yr

Kroger - Torrance, CA

Part-time - Entry Level

Torrance, CA

101-250 employees

Food and Beverage Retailers

About the position

As a Front End/Bookkeeper at Ralphs, you will play a crucial role in creating an outstanding customer experience through exceptional service. Your primary responsibility will be to establish and maintain a safe and clean environment that encourages our customers to return. You will embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. This position requires you to verify, balance, and report all pertinent information regarding sales, paper and cash assets, and related documents. You will also be expected to demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Ralphs, based in California, merged with The Kroger Company in 1998 and proudly serves customers in over 180 stores throughout the state. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter, and we strive to provide the ingredients you need to create your own recipe for success at work and in life. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Verify, balance, and report all pertinent information regarding sales, paper and cash assets and related documents.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Count and balance daily cash and paper assets.
• Prepare cash and check deposits.
• Prepare daily and weekly sales and cash reports.
• Report sales and register transactions to the Store Manager or Division Cash Management Office in a timely manner according to company policy.
• Maintain Kronos and Timekeeping daily and finalize store weekly payroll.
• Assist management team with administrative duties.
• Answer phones and communicate with store associates and customers.
• Post daily cash shortages/overages in accordance with company policy.
• Follow established policies and procedures for postage stamps, money orders, gift certificates, lottery, Western Union money transfers, etc.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
• Collaborate with team members to encourage teamwork.
• Adhere to all local, state, and federal laws, and company guidelines.

Requirements

• Customer service experience
• Writing skills
• Basic math skills
• Clerical experience
• 10 key typing proficiency
• Strong communication skills

Nice-to-haves

• Bookkeeping or clerical experience
• Customer service experience
• Ability to speak, read, and/or write a second language

Benefits

• Part-time position with flexible hours
• Competitive hourly wage ranging from $16.20 to $21.27