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La Montanita Food Cooperative - Albuquerque, NM
posted about 2 months ago
Full-time - Entry Level
Albuquerque, NM
Food and Beverage Retailers
About the position
The Front End Cashier/Clerk at La Montañita Food Cooperative is responsible for providing exceptional customer service during the check-out process, ensuring accurate cash handling, and maintaining a clean and welcoming environment for customers. This role involves engaging with customers, assisting with transactions, and supporting the overall operations of the front end of the store.
Responsibilities
- Ensure prompt, friendly, and courteous service to customers.
- Handle all transactions accurately, including giving correct change and entering correct prices.
- Maintain knowledge of PLUs and register procedures.
- Assist customers with special order pickups.
- Ensure supplies are well-stocked at the Front End.
- Check prices, clean spills, restock items, and perform other duties as needed.
- Assist in returning carts and containers to their proper locations safely.
- Create a welcoming environment for customers by answering questions about products.
- Assist in inventory counts and storewide cleaning.
- Reinforce safety by complying with procedures and identifying unsafe conditions.
- Follow proper procedures for opening and closing the store.
- Shop and fill customer orders accurately and efficiently.
- Maintain staging and storing areas of customer online shopping orders in a clean manner.
Requirements
- Customer service skills to complete the full customer service cycle.
- Food safety certification or ability to obtain it within 1 month.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to adhere to safety, regulatory, and Front End guidelines.
- Good interpersonal and conflict resolution skills.
- Integrity, professionalism, and confidentiality in actions.
- Ability to identify and resolve problems in a timely manner.
- Adaptability to changes in the work environment with a calm demeanor.
- Dependable, reliable, and self-motivated.
- Ability to work with a diverse group of people.
- Strong team player with a friendly and patient attitude.
- Excellent prioritization and multi-tasking skills with attention to detail.
