About the position
The Front End Cashier position at Walmart is a full-time role responsible for assisting in the operation of the front end department. This position requires individuals to perform various job-related responsibilities and duties throughout the facility as assigned. The essential functions of this role include complying with company policies, procedures, and standards of ethics and integrity, which involves implementing related action plans and utilizing the Open Door Policy. Employees in this role are expected to complete work assignments and priorities by collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, and adapting to changes and feedback. Customer service is a key component of this position. Cashiers are expected to acknowledge customers, identify their needs, assist with purchasing decisions, locate merchandise, and resolve any issues or concerns. They will operate equipment such as cash registers to process customer purchases, maintain a safe shopping environment, and represent the company's mission effectively. Additionally, cashiers will be responsible for receiving, stocking, and organizing merchandise and supplies, managing inventory flow, and following company policies for utilizing equipment appropriately. Maintaining the front end service area is crucial, which includes assisting customers with transporting items, processing returns, and encouraging the use of self-checkouts. Cashiers will also be involved in monitoring the area for shrink, security risks, and safety, while striving to meet front-end performance goals. The role requires participation in team meetings to understand daily objectives and training with academy trainers to enhance skills. Overall, the position demands a strong commitment to customer service, teamwork, and adherence to company standards.
Responsibilities
- Assist in the operation of the front end department.
- Provide customer service by acknowledging customer needs and assisting with purchasing decisions.
- Operate cash registers and related tools to process customer purchases.
- Maintain a safe shopping environment and represent the company's mission.
- Receive, stock, and organize merchandise and supplies from distribution centers.
- Manage inventory flow and follow company policies for utilizing equipment.
- Maintain the front end service area in accordance with company policies and procedures.
- Assist customers with transporting items and processing returns.
- Encourage customers to use self-checkouts and explain their functionality.
- Monitor the area for shrink, security risks, and safety.
Requirements
- Ability to comply with company policies, procedures, and standards of ethics and integrity.
- Strong customer service skills and ability to assist customers effectively.
- Experience operating cash registers and handling financial transactions.
- Ability to manage inventory flow and follow company policies for stocking and receiving goods.
- Proficient in using digital systems and tools for job functions.
Nice-to-haves
- Proficient in Spanish and English.
Benefits
- Competitive hourly wage of $14.00 per hour.
- Full-time employment with potential for career advancement.
