FRONT END/COURTESY CLERK

Kroger - Wood Village, OR

Part-time - Entry Level

Wood Village, OR

101-250 employees

Food and Beverage Retailers

About the position

The Front End/Courtesy Clerk at Fred Meyer is responsible for creating an outstanding customer experience through exceptional service. This part-time role involves engaging with customers, processing transactions, and maintaining a safe and clean environment to encourage customer return. The position emphasizes the company's core values of respect, honesty, integrity, diversity, inclusion, and safety, while also providing opportunities for personal and professional growth within the Kroger family of companies.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle various payment methods according to company policy.
• Adhere to the company's limits on cash shortages and/or overages.
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Create an environment that enables customers to feel welcome and appreciated by answering questions about products.
• Adhere to all local, state, and federal laws, and company guidelines.

Requirements

• Minimum customer service experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Nice-to-haves

• Prior experience as a Bagger or Courtesy Clerk.

Benefits

• Opportunities for personal and professional growth.
• Part-time flexible scheduling.