Lowe's - Rogers, AR
posted 19 days ago
Full-time - Entry Level
Rogers, AR
Building Material and Garden Equipment and Supplies Dealers
About the position
The Front End Department Supervisor at Lowe's is responsible for leading a team of associates to ensure a superior customer experience in the store. This role involves coaching and training staff, managing performance, and overseeing daily operations in the front end of the store. The supervisor collaborates with other department supervisors and assistant store managers to meet service, operations, and safety objectives, while also conducting safety walks and monitoring store equipment usage.
Responsibilities
- Lead and enable a team of associates to deliver excellent customer service.
- Coach and train associates on store operations and safety protocols.
- Monitor and ensure adequate stock levels in collaboration with front-end and back-end operations associates.
- Conduct safety walks and report hazards to maintain a safe store environment.
- Open or close the store and serve as manager-on-duty as needed.
- Communicate with management regarding concerns, issues, and staff morale.
Requirements
- High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
- Experience providing direction or supervision to teams.
- Experience in training, mentoring, and developing associates.
- Experience working cross-functionally.
- Proficiency in Microsoft Office Suite.
- Ability to obtain sales-related licensure as required by law.
Nice-to-haves
- Experience in front-end or back-end operations in a retail environment.
- Experience in a customer service role.
- Leadership experience with direct report responsibility.
- Experience in the home improvement retail sector.
- Experience in a fast-paced retail environment.
- Experience in a key carrying role with manager-on-duty responsibilities.
- Familiarity with store computer systems.
Benefits
- Health insurance
- Dental insurance
- 401k plan
- Paid holidays
- Employee discounts
- Tuition reimbursement
- Flexible scheduling
