FRONT END/DEPT LEADER

King Soopers - Colorado Springs, CO

Part-time - Entry Level

Colorado Springs, CO

101-250 employees

Food Manufacturing

About the position

The Front-end Supervisor at King Soopers is responsible for creating an outstanding customer experience through exceptional service while achieving sales and profit goals. This role involves supervising the Front-end department, ensuring compliance with quality assurance standards, and maintaining a safe and clean environment that encourages customer return. The position requires effective communication, teamwork, and the ability to handle stressful situations while promoting the company's core values.

Responsibilities

• Establish and maintain a safe and clean environment for customers.
• Achieve Front-end performance goals and best practices.
• Drive the department to reach sales and profit goals.
• Monitor established quality assurance standards.
• Direct and supervise all functions, duties, and activities for the Front-end department.
• Execute best practices and established standards for the department.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates to achieve company/store goals.
• Create a welcoming environment for customers by answering product-related questions.
• Maintain knowledge of products sold within the department and make suggestions to customers.
• Manage cash control, sales, and cash items and records for the store.
• Assist in preparing the store/department budget and profit and loss reviews.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure department associates are compliant with company training standards.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance on equipment and report issues.
• Supervise and coach direct reports, completing performance reviews.

Requirements

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Retail or Customer Service experience
• Front-end experience

Nice-to-haves

• High school diploma or equivalent
• Front-end Supervisor Management experience
• Retail experience
• Second language: speaking, reading and/or writing

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts
• Health and wellness programs