Front End Manager-Bookkeeper

Food King - Devine, TX

Full-time - Entry Level

Devine, TX

Food and Beverage Retailers

About the position

The Front End Manager-Bookkeeper position at Food King is designed to outline the primary responsibilities and general nature of the work performed by teammates assigned to this role. The incumbent will be responsible for achieving and maintaining extraordinary customer service, serving as a model for customer service and instilling this value in all teammates. This role creates an environment for continual learning and encourages open dialogue among teammates, promoting a culture reflective of Lowe's guiding principles, core values, and vision. In this position, the Front End Manager-Bookkeeper will act as the ambassador of extraordinary customer service, promoting goodwill by treating all teammates and customers with fairness, dignity, and respect. The individual must be knowledgeable about the various types of products carried in the store and provide prompt and accurate checkout service, ensuring accurate transactions. This includes processing various types of sales transactions accepted by the store, such as EFT transactions, WIC checks, food stamps, and manufacturer's coupons. The role also involves following proper sacking procedures, complying with safety standards, and informing management of pricing problems and maintenance needs of front end equipment. The Front End Manager-Bookkeeper will handle damaged and spoiled/out of date products according to company policies and inform store management of disputes between teammates and department managers. The individual must understand the company teammate handbook and maintain a safe work environment for both teammates and customers. Additionally, the role requires working with store teammates to identify root causes of issues and inefficiencies, assisting in training front end teammates, and ensuring that all Management Awareness policies and goals are followed.

Responsibilities

• Act as the ambassador of extraordinary customer service.
• Promote customer and community goodwill by treating all teammates and customers with fairness, dignity, and respect.
• Provide prompt and accurate checkout service and ensure accurate transactions.
• Process various types of sales transactions accepted by the store, including EFT transactions, WIC checks, food stamps, and manufacturer's coupons.
• Follow proper sacking procedures and comply with safety standards.
• Inform management of pricing problems and maintenance needs of front end equipment.
• Handle damaged and spoiled/out of date products according to company policies.
• Inform store management of disputes between teammates and department managers.
• Maintain a safe work environment for teammates and customers.
• Assist in training front end teammates and ensure all teammates understand Lowe's expectations.
• Keep the front end clean and clear of baskets to ensure smooth customer flow.

Requirements

• High School Diploma or equivalent required.
• Possess good customer relations skills.
• Must have good communication and problem-solving skills.
• Ability to work independently and deal with customer needs.
• TABC Certified, NM Seller or other required state licensing.