FRONT END/RECEIVING LEAD CLERK

Mariano's - Chicago, IL

Full-time

Chicago, IL

Food and Beverage Retailers

About the position

The Front End/Receiving Lead Clerk is responsible for efficiently and accurately receiving and verifying grocery vendor deliveries. This role also involves performing various functions in Produce, Point-of-Sale, and Receiving to support the store's financial interests while upholding the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Receive and verify grocery vendor deliveries efficiently and accurately.
• Perform functions in Produce, Point-of-Sale, and Receiving that contribute to the store's financial best interests.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Greet customers in a genuine and friendly manner throughout the store.
• Assist customers with product retrieval, price checks, and loading/unloading heavy items.
• Communicate effectively with customers and respond to their questions and requests in a timely manner.
• Operate equipment such as pallet jacks, box cutters, and forklifts according to company guidelines.
• Monitor and control vendor traffic through the Receiving area.
• Log irregularities, discrepancies, shortages, and damaged shipments; process credits and document vendor resolutions.
• Maintain general housekeeping and sanitation standards in all areas of the store.
• Check and maintain equipment for proper performance and report issues to the store director.
• Comply with food safety, sanitation, and safety regulations according to local, state, and federal health codes.

Requirements

• Effective interpersonal, communication, and customer service skills.
• Ability to work in a fast-paced environment and be a team player.
• Sound judgment and decision-making skills.
• Ability to read and interpret documents; basic math skills.

Nice-to-haves

• High school education or GED.
• Demonstrate teamwork to ensure customer satisfaction and a pleasant working environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions.
• Be knowledgeable of the nature and duties of every department position.