Walmart - Plainfield, IN

posted 2 months ago

Full-time
Plainfield, IN
10,001+ employees
General Merchandise Retailers

About the position

The Front End Service Team Associate at Walmart is responsible for providing excellent customer service and ensuring compliance with company policies. This role involves processing transactions, handling returns and refunds, and assisting customers with their inquiries. Associates are expected to maintain a friendly demeanor and be ready to help customers while standing for extended periods.

Responsibilities

  • Greet and thank customers as they enter and exit the store.
  • Process returns and refunds efficiently and accurately.
  • Carry out financial transactions at the register.
  • Assist customers with questions and needs promptly.
  • Ensure compliance with company policies and procedures.

Requirements

  • Ability to stand for long periods of time.
  • Strong customer service skills.
  • Basic math skills for handling transactions.

Nice-to-haves

  • Experience in retail or customer service environments.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Family leave
  • Health insurance
  • Life insurance
  • Military leave
  • Paid time off (PTO)
  • Short-term and long-term disability
  • Company discounts
  • Adoption and surrogacy expense reimbursement
  • Education benefits through Live Better U program
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