About the position
As a Front End Service Team Associate at Walmart, you will play a crucial role in ensuring customer satisfaction and compliance at our Neighborhood Market. Your primary responsibilities will include greeting customers with a smile, processing returns and refunds, and carrying out various financial transactions. You will be the face of our store, always ready to assist customers with their questions and needs. This position requires you to stand for long periods, reflecting the dynamic nature of the retail environment. You will be expected to maintain a positive attitude and provide excellent service to enhance the shopping experience for our customers. In addition to your customer service duties, you will also be responsible for ensuring that all transactions are processed accurately and efficiently, contributing to the overall success of the store. Your role is vital in creating a welcoming atmosphere and ensuring that customers leave satisfied with their shopping experience.
Responsibilities
- Greet customers with a smile and provide excellent customer service.
- Process returns and refunds accurately and efficiently.
- Carry out financial transactions, ensuring compliance with company policies.
- Assist customers with questions and needs, providing information as required.
- Maintain a clean and organized front end area to enhance the shopping experience.
- Stand for long periods while performing job duties.
Requirements
- High school diploma or equivalent preferred.
- Ability to stand for long periods of time.
- Strong customer service skills and a friendly demeanor.
- Basic math skills for handling transactions.
Nice-to-haves
- Experience in a retail environment is a plus.
- Familiarity with cash handling procedures.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Family leave
- Health insurance
- Life insurance
- Military leave
- Paid time off (PTO)
- Short-term and long-term disability
- Company discounts
- Adoption and surrogacy expense reimbursement
- Performance-based incentive awards
- Live Better U education benefit program
