Walmart - Shawnee, KS

posted 2 months ago

Part-time,Full-time - Entry Level
Shawnee, KS
General Merchandise Retailers

About the position

As a Front End Service Team Associate at Walmart, you will play a crucial role in ensuring customer satisfaction and compliance at the front end of the store. Your primary responsibilities will include greeting customers with a smile, processing returns and refunds, and carrying out various financial transactions. You will be the first point of contact for customers, and your friendly demeanor will help create a welcoming atmosphere. This position requires you to be attentive to customer questions and needs, providing assistance as necessary. You will be expected to stand for long periods, ensuring that you are always available to assist customers promptly. In addition to customer service, you will be responsible for maintaining compliance with company policies and procedures. This includes accurately processing transactions and ensuring that all financial activities are conducted in accordance with Walmart's standards. Your role is vital in creating a positive shopping experience for customers, and you will be expected to handle any issues that arise with professionalism and efficiency. The position may also involve working various shifts, including mid-shift and closing, to accommodate the store's operational needs.

Responsibilities

  • Greet customers with a smile and provide excellent customer service.
  • Process returns and refunds accurately and efficiently.
  • Carry out financial transactions, ensuring compliance with company policies.
  • Assist customers with questions and needs, providing timely support.
  • Stand for long periods while performing job duties.

Requirements

  • Strong customer service skills and a friendly demeanor.
  • Ability to stand for extended periods of time.
  • Basic math skills for handling financial transactions.
  • Attention to detail to ensure compliance with policies.

Nice-to-haves

  • Experience in a retail or customer service environment.
  • Familiarity with cash handling procedures.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Parental leave and family care leave.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Walmart-paid education benefit program (Live Better U).
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