Walmart - Westwood, KS

posted 2 months ago

Part-time,Full-time
Westwood, KS
General Merchandise Retailers

About the position

The Front End Service Team Associate at Walmart is responsible for providing excellent customer service and ensuring compliance with company policies. This role involves processing financial transactions, handling returns and refunds, and assisting customers with their inquiries. Associates are expected to maintain a friendly demeanor and may need to stand for extended periods while performing their duties.

Responsibilities

  • Greet and thank customers as they enter and exit the store.
  • Process returns and refunds efficiently and accurately.
  • Carry out financial transactions, including cash handling and credit card processing.
  • Assist customers with questions and needs, providing information and support.
  • Ensure compliance with company policies and procedures regarding customer service.

Requirements

  • Strong customer service skills and a friendly attitude.
  • Ability to stand for long periods of time.
  • Basic math skills for handling transactions and cash.
  • Attention to detail to ensure accurate processing of returns and refunds.

Nice-to-haves

  • Experience in a retail or customer service environment.
  • Familiarity with cash handling procedures.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Company-paid life insurance.
  • Paid time off for vacation, sick leave, and holidays.
  • Parental leave and family care leave.
  • Short-term and long-term disability benefits.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Education benefits through the Live Better U program.
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