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Front End Service Team Supervisor
$39,520 - $64,480/Yr
Walmart - Piqua, OH
posted 2 months ago
Full-time - Entry Level
Piqua, OH
10,001+ employees
General Merchandise Retailers
About the position
The Front End Service Team Supervisor at Walmart is responsible for overseeing the front end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and addressing customer inquiries while maintaining a positive shopping experience.
Responsibilities
- Supervise front end service associates to ensure compliance and customer service standards are met.
- Manage financial transactions, including processing returns and refunds.
- Assist customers with inquiries and provide support as needed.
- Ensure a clean and organized front end area for customers.
- Monitor performance and provide feedback to team members.
Requirements
- High school diploma or equivalent.
- Previous supervisory experience preferred.
- Strong customer service skills.
- Ability to stand for long periods of time.
- Basic math skills for handling transactions.
Nice-to-haves
- Experience in retail or customer service environment.
- Familiarity with Walmart policies and procedures.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Family leave
- Health insurance
- Life insurance
- Military leave
- Paid time off (PTO)
- Short-term and long-term disability
- Company discounts
- Adoption and surrogacy expense reimbursement
