Front End Service Team Supervisor

Walmart • Edmond, OK

375d • $39,520 - $62,400

About The Position

The Front End Service Team Supervisor at Walmart is responsible for overseeing the front-end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and addressing customer inquiries while maintaining a positive shopping experience.

Requirements

• High school diploma or equivalent.
• Previous experience in a supervisory role or customer service position.
• Strong communication and interpersonal skills.
• Ability to stand for long periods and work in a fast-paced environment.

Nice To Haves

• Experience in retail management or supervision.
• Knowledge of financial transaction processes.

Responsibilities

• Supervise front-end service associates to ensure compliance and customer service standards are met.
• Manage financial transactions, including processing returns and refunds.
• Assist customers with inquiries and provide support as needed.
• Ensure a clean and organized front-end area for customers.
• Monitor performance and provide feedback to team members.

Benefits

• Health insurance (medical, vision, dental)
• 401(k) retirement plan
• Company-paid life insurance
• Paid time off (PTO) including parental leave and bereavement
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Education benefits through Live Better U program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees