Front End Service Team Supervisor

$39,520 - $62,400/Yr

Walmart - Houston, TX

Part-time,Full-time - Entry Level

Houston, TX

General Merchandise Retailers

About the position

The Front End Service Team Supervisor at Walmart is responsible for overseeing the front end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and assisting customers with their inquiries. The supervisor will also be expected to maintain a positive shopping experience for customers while leading a team of associates.

Responsibilities

• Supervise front end service associates to ensure compliance and customer service standards are met.
• Process returns and refunds efficiently and accurately.
• Manage financial transactions and ensure cash handling procedures are followed.
• Assist customers with inquiries and provide support as needed.
• Maintain a clean and organized front end area.

Requirements

• High school diploma or equivalent.
• Previous experience in a supervisory role or customer service position.
• Strong communication and interpersonal skills.
• Ability to stand for long periods and work in a fast-paced environment.

Nice-to-haves

• Experience in retail management or supervision.
• Knowledge of Walmart policies and procedures.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.