Front End Service Team Supervisor

$41,600 - $66,560/Yr

Walmart - Parkesburg, PA

Full-time - Entry Level

Parkesburg, PA

General Merchandise Retailers

About the position

The Front End Service Team Supervisor at Walmart is responsible for overseeing the front end service associates, ensuring compliance with company policies, and delivering exceptional customer service. This role involves managing financial transactions, processing returns and refunds, and assisting customers with their inquiries. The supervisor will also be expected to maintain a positive shopping experience for customers while leading a team of associates.

Responsibilities

• Supervise front end service associates to ensure compliance with company policies.
• Assist customers with inquiries and provide excellent customer service.
• Process financial transactions, including returns and refunds.
• Maintain a clean and organized front end area.
• Train and mentor new associates on customer service best practices.

Requirements

• High school diploma or equivalent.
• Previous experience in a supervisory role or customer service position.
• Strong communication and interpersonal skills.
• Ability to stand for long periods and work in a fast-paced environment.

Nice-to-haves

• Experience in retail management.
• Knowledge of financial transaction processes.
• Ability to handle customer complaints effectively.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off for parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Adoption and surrogacy expense reimbursement.
• Military Leave Pay.