Front End Service Team Trainer

$41,600 - $60,320/Yr

Walmart - Camarillo, CA

Part-time,Full-time - Entry Level

Camarillo, CA

General Merchandise Retailers

About the position

The Front End Service Team Trainer at Walmart is responsible for ensuring compliance and delivering exceptional customer service at the front end of the store. This role involves training associates to effectively handle customer interactions, process transactions, and manage returns and refunds, all while maintaining a positive shopping experience for customers.

Responsibilities

• Train front end service associates on customer service best practices and compliance standards.
• Assist customers with inquiries, returns, and financial transactions.
• Monitor and support the front end operations to ensure efficiency and compliance.
• Provide feedback and coaching to associates to improve performance.
• Maintain a clean and organized front end area.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to stand for long periods of time.
• Experience in retail or customer service is preferred.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Previous experience in a training or supervisory role.
• Knowledge of Walmart's policies and procedures.

Benefits

• Medical, vision, and dental coverage.
• 401(k) retirement plan.
• Company-paid life insurance.
• Paid time off including parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.