Front End Service Team Trainer

$35,360 - $54,080/Yr

Walmart - Farmers Branch, TX

Part-time,Full-time - Entry Level

Farmers Branch, TX

10,001+ employees

General Merchandise Retailers

About the position

The Front End Service Team Trainer at Walmart is responsible for ensuring compliance and delivering exceptional customer service. This role involves training associates to effectively greet customers, process transactions, and handle returns and refunds, while maintaining a positive shopping experience.

Responsibilities

• Train front end service associates on customer service best practices.
• Ensure compliance with company policies and procedures.
• Assist customers with questions and needs at the front end.
• Process returns and refunds efficiently.
• Carry out financial transactions accurately.
• Maintain a clean and organized front end area.

Requirements

• High school diploma or equivalent.
• Previous experience in customer service or retail environment.
• Strong communication and interpersonal skills.
• Ability to stand for long periods of time.
• Basic math skills for handling transactions.

Nice-to-haves

• Experience in training or mentoring others.
• Knowledge of Walmart's policies and procedures.
• Ability to work in a fast-paced environment.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Family leave
• Health insurance
• Life insurance
• Military leave
• Paid time off (PTO)
• Short-term and long-term disability
• Company discounts
• Adoption and surrogacy expense reimbursement
• Education benefits through Live Better U program