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Ford - Springfield, IL

posted 2 months ago

Full-time - Entry Level
Onsite - Springfield, IL
Transportation Equipment Manufacturing

About the position

The Front-End Software Engineer position at Ford Motor Company focuses on leveraging Salesforce Marketing Cloud Personalization to enhance customer experiences and drive business growth. The role involves technical blueprinting, development, and collaboration with cross-functional teams to implement personalized customer journeys and optimize marketing technology solutions.

Responsibilities

  • Oversee the implementation and optimization of Salesforce Marketing Cloud personalization.
  • Lead the technical blueprinting and development of Marketing Cloud personalization, including sitemap development and MCP integrations.
  • Collaborate with cross-functional teams to define requirements and design solutions that leverage MCP capabilities.
  • Develop and implement personalized customer journeys using MCP through sitemap development, templates, campaigns, and audience segmentation.
  • Stay current with industry trends and advancements in marketing technology.

Requirements

  • Bachelor's degree in a related field or equivalent work experience.
  • 2+ years of Full stack Development experience.
  • Experience with JavaScript, HTML, and CSS for customizations and integrations.
  • 2+ years of experience in Salesforce Marketing Cloud Personalization (Interaction Studio) or Evergage.

Nice-to-haves

  • Strong understanding of customer journey mapping and segmentation strategies.
  • Deep understanding of website personalization and personalized email creation using Marketing Cloud Personalization.

Benefits

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care and parental leave
  • Vehicle discount program for employees and family members
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for community service
  • Generous schedule of paid holidays
  • Paid time off and option to purchase additional vacation time
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