Front of House Shift Leader
$33,280 - $37,440/Yr
Chick-fil-A - Leland, NC
posted about 2 months ago
Part-time,Full-time - Entry Level
Leland, NC
Food Services and Drinking Places
About the position
The Front of House Shift Leader at Chick-fil-A plays a vital role in ensuring a seamless and enjoyable experience for guests. This position involves overseeing daily operations, managing staff, and maintaining high service standards in a fast-paced food industry environment. The ideal candidate will exhibit strong leadership skills, a passion for culinary excellence, and the ability to train and motivate team members.
Responsibilities
- Lead and supervise front of house operations during shifts to ensure exceptional customer service.
- Train new staff on service standards, menu knowledge, and operational procedures.
- Manage cash handling processes, including accurate transactions and end-of-shift reconciliations.
- Oversee food production to maintain quality standards and compliance with health regulations.
- Utilize POS systems efficiently for order processing and inventory management.
- Collaborate with kitchen staff to ensure timely food preparation and delivery.
- Foster a positive work environment that encourages teamwork and high morale among staff.
Requirements
- Previous experience in the food industry is required, with a focus on front of house operations.
- Proven experience in staff training and management is preferred.
- Familiarity with culinary practices, coffee preparation, and food production processes is advantageous.
- Strong cash handling skills and experience with POS systems are essential.
- Excellent communication skills with the ability to lead by example in a busy setting.
Benefits
- Paid training
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Employee discount
- Flexible schedule
