Front-of-House Staff OR Host (Sup Noodle Bar Irvine, CA)

About the position

The Front-of-House (FOH) Staff or Host position at Sup Noodle Bar involves providing excellent customer service in a fast-paced restaurant environment. The role includes greeting guests, managing seating arrangements, delivering food and beverages, and ensuring a pleasant dining experience. The position offers opportunities for advancement and requires a commitment to teamwork and effective communication.

Responsibilities

• Inform guests of specials and menu changes.
• Make recommendations for food and beverages.
• Answer questions about food, beverages, and restaurant services.
• Deliver food and beverages from the kitchen to guests in a timely manner.
• Perform side work at the start and end of each shift as required.
• Maintain clean service areas and monitor guests' dining experience.
• Ensure guest satisfaction with food and service.
• Respond promptly to guest requests and assist fellow servers as needed.
• Prepare final bills and process payments.
• Assist with clearing and resetting tables.
• Attend scheduled employee meetings and provide suggestions for improvement.
• Answer incoming calls and provide appropriate service.
• Help dining room staff by setting and clearing tables and replenishing water.
• Greet guests warmly and escort them to their assigned dining area as a host.
• Manage the flow of guests and provide accurate wait times.
• Inform guests of current promotions and who will be serving them.
• Protect establishment and patrons by adhering to sanitation and safety policies.

Requirements

• At least 1 year of server/runner experience for FOH role.
• Minimum of 6 months of experience in a similar role in a fast-paced food service environment for Host role.
• Food Handler Certification (provided by the company).
• Basic math skills for handling payments.
• Good communication skills and ability to collaborate with team members.
• Ability to perform well under pressure in a fast-paced setting.
• Customer service-focused mindset.
• Flexible schedule, including availability to work evenings, weekends, and holidays.

Nice-to-haves

• Experience in a fast-paced food service environment.
• Basic understanding of kitchen equipment and utensils.
• Initiative-driven team player.

Benefits

• Paid Sick Leave (40 hrs)
• Paid Holidays
• Employee discount
• Discounts through Lifemart (hotels, flights, gym membership, etc.)
• Free Uniform
• Opportunities to advance within 6 months
• Training programs