Front of the House Manager, Assistant General Manager

$27,040 - $41,600/Yr

Rotolos Craft & Crust - Southaven, MS

Part-time,Full-time - Mid Level

Southaven, MS

About the position

The Front of the House Manager, Assistant General Manager at Rotolo's Craft & Crust is responsible for delivering exceptional customer service and managing front-of-house operations in a fast-paced restaurant environment. This role involves overseeing staff, ensuring food safety and sanitation standards, and assisting the General Manager with various operational tasks. The position is ideal for motivated individuals who thrive in team-oriented settings and are dedicated to enhancing guest experiences.

Responsibilities

• Exceed guest expectations to ensure customer satisfaction.
• Understand and implement brand system standards.
• Oversee planning, organizing, training, and leadership to achieve sales and service objectives.
• Maintain food safety and sanitation standards.
• Train in kitchen operations to gain menu knowledge and assist the Kitchen Manager.
• Assist the General Manager with scheduling and marketing duties.

Requirements

• 3 years of experience in front-of-the-house operations or assistant management positions.
• 2 years of leadership experience in a restaurant setting.
• Competent with POS systems and restaurant management software.
• Strong customer service skills and ability to communicate effectively.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Ability to develop rapport with guests to enhance customer loyalty.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule