Front Office/Admin Assistant

First American Financial - Corvallis, OR

Full-time - Entry Level

Corvallis, OR

Insurance Carriers and Related Activities

About the position

As a Front Office/Admin Assistant at First American's Corvallis, Oregon branch, you will play a crucial role in ensuring that our office runs smoothly and efficiently. This position is designed for individuals who are passionate about delivering exceptional customer experiences and thrive in a dynamic team environment. Your daily responsibilities will include greeting and assisting visitors and customers, which sets the tone for their experience with our company. You will be the first point of contact, and your ability to create a welcoming atmosphere is essential. In addition to customer interaction, you will be responsible for answering and directing incoming phone calls, ensuring that inquiries are handled promptly and professionally. Supporting the team is a key aspect of this role; you will gather, review, and prepare important documents, maintain accounts, set up appointments, and assemble document packages. Your organizational skills will be put to the test as you receive, sort, and route mail, as well as order and maintain office supplies and equipment. This multifaceted role is vital to our organization's success, and your contributions will directly impact our ability to serve our clients effectively. At First American, we believe that our true worth lies in our people. We are committed to fostering an inclusive environment where all employees feel welcome, supported, and empowered to innovate and reach their full potential. Our culture has earned us numerous accolades, including recognition as one of the Fortune 100 Best Companies to Work For® for nine consecutive years. We are looking for someone who shares our values and is eager to contribute to our mission of providing exceptional service in the real estate industry.

Responsibilities

• Greet, interact, and assist visitors and customers
• Answer and direct incoming phone calls
• Support the team by gathering, reviewing, and preparing documents
• Maintain accounts and set up appointments
• Assemble document packages
• Receive, sort and route mail
• Order and maintain office supplies and equipment

Requirements

• Passion for meeting new people and helping them get what they need
• Excellent verbal and written communication skills
• Knowledge of Microsoft Office applications and willingness to learn other technology as needed
• Strong work ethic and commitment to responsibilities
• Ability to thrive in a team environment and contribute to exceeding customer expectations
• Previous experience working in an office environment or dealing with the public is preferred
• High school diploma or equivalent

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k plan
• Paid time off (PTO)
• Paid sick leave
• Employee stock purchase plan