University of California - Santa Monica, CA

posted about 2 months ago

Full-time
Santa Monica, CA
Educational Services

About the position

The Front Office Admin Support role at the Allergy and Immunology Clinic involves providing essential administrative and patient care support within a clinical environment. The position focuses on ensuring efficient patient flow from registration to discharge, contributing to optimal patient satisfaction and smooth clinic operations as part of the Ambulatory Care clinic team.

Responsibilities

  • Assist in coordinating patient flow throughout the clinic, from registration to discharge.
  • Work as a member of the Ambulatory Care clinic team to ensure smooth outpatient flow.
  • Facilitate the appointment-making process, including transportation arrangements.
  • Maintain sub-specialty physician schedules.
  • Communicate professionally and effectively with physicians and staff in a high-volume setting.

Requirements

  • Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
  • Excellent organizational skills and ability to prioritize assignments.
  • Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements.
  • Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Nice-to-haves

  • Skill in using a PC with associated programs including Word, Excel, and Email.
  • Skill in demonstrating work experience with a database computer program.
  • Knowledge of major medical insurance plans and types of coverage provided.
  • Knowledge of medical terminology.

Benefits

  • Health insurance
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