Front Office Admin Support - East-West Medicine Clinic, Torrance

$53,248 - $75,566/Yr

University of California - Torrance, CA

Full-time - Entry Level

Torrance, CA

Educational Services

About the position

In this role, you will provide essential administrative and patient care support within the East-West Medicine Clinic at UCLA Health. Your primary responsibility will be to assist in coordinating patient flow throughout the clinic, ensuring a seamless experience from registration to discharge. This position is crucial in maintaining the efficiency of the Ambulatory Care clinic team, which is dedicated to delivering optimal patient satisfaction and smooth clinic operations. You will be working in a fast-paced environment, where effective communication and organizational skills are paramount. As a Front Office Admin Support, you will be expected to manage various administrative tasks, including scheduling appointments, coordinating transportation arrangements, and maintaining the schedules of sub-specialty physicians. Your role will involve interacting with both patients and medical staff, requiring you to communicate professionally and effectively in a high-volume setting. You will also be responsible for ensuring that all patient information is accurately recorded and that appointments are facilitated efficiently. This position offers an opportunity to work closely with healthcare professionals and gain valuable experience in a clinical setting. You will play a key role in enhancing the patient experience and supporting the overall operations of the clinic, making it a rewarding position for those looking to start their career in healthcare administration.

Responsibilities

• Provide administrative support in the clinic setting.
• Assist in coordinating patient flow from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to ensure smooth outpatient flow.
• Facilitate the appointment-making process, including transportation arrangements.
• Maintain sub-specialty physician schedules.
• Communicate effectively with physicians and staff in a high-volume setting.
• Coordinate multiple appointments with staff from various clinical services.

Requirements

• Ability to communicate professionally and effectively with physicians and staff.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment-making process.
• Excellent interpersonal and communication skills.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.

Nice-to-haves

• Skill in using a PC with associated programs including Word, Excel, and Email.
• Experience with a database computer program.

Benefits

• Health insurance