Front Office Admin Support - Oncology, San Luis Obispo (Part-Time)

$51,106 - $72,530/Yr

Ucla Health Systems - San Luis Obispo, CA

Part-time

San Luis Obispo, CA

Ambulatory Health Care Services

About the position

In this role, you will provide essential administrative and patient care support to the assigned clinic within the UCLA Health Community Clinics. Your primary responsibility will be to assist in coordinating patient flow throughout the clinic, ensuring a seamless experience from registration to discharge. As a vital member of the Ambulatory Care clinic team, you will work collaboratively to facilitate smooth outpatient operations, which is crucial for achieving optimum patient satisfaction and efficient clinic functioning. This position requires a proactive approach to managing various tasks and responsibilities, ensuring that all aspects of patient care and administrative duties are handled with professionalism and efficiency. You will be expected to communicate effectively with physicians and staff in a high-volume setting, demonstrating excellent organizational skills and the ability to prioritize assignments effectively. Your role will involve facilitating the appointment-making process, which includes coordinating transportation arrangements and maintaining the schedules of sub-specialty physicians. This requires a keen attention to detail and the ability to manage multiple appointments across various clinical services at the UCLA Medical Center. Your interpersonal and communication skills will be critical in ensuring that all interactions with patients and staff are handled with care and professionalism, contributing to a positive clinic environment.

Responsibilities

• Provide administrative support to the assigned clinic in the UCLA Health Community Clinics.
• Assist in coordinating patient flow throughout the clinic from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to ensure smooth outpatient operations.
• Facilitate the appointment-making process, including transportation arrangements.
• Maintain sub-specialty physician schedules and coordinate multiple appointments with clinical staff.

Requirements

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services.

Nice-to-haves

• Skill in using a PC with associated programs including Word, Excel, and Email.
• Experience with a database computer program.
• Knowledge of major medical insurance plans and types of coverage provided.
• Knowledge of medical terminology.