Front Office administrative assistant/receptionist

$41,600 - $45,760/Yr

Sports And Orthopedic Specialists - Oakland, CA

Part-time - Mid Level

Oakland, CA

Ambulatory Health Care Services

About the position

The Front Office Administrative Assistant/Receptionist position at Sports and Orthopedic Specialists is a part-time role focused on managing patient interactions and administrative tasks within a physical therapy practice. The role emphasizes customer service, organization, and effective communication, contributing to a stress-free work environment that values work/life balance.

Responsibilities

• Managing patient registration and appointments, including answering a high volume of phone calls and assisting patients in making appointments.
• Reminding patients of upcoming appointments via phone/email/text.
• Checking patients in and out on the day of their appointment, which includes collecting payments.
• Entering registration and insurance information on medical records and billing software.
• Checking insurance eligibility.
• Assisting with accounts receivables by following up on unpaid claims and copayments.
• Maintaining patient waiting areas, office files, and desk areas in an organized manner that represents a professional atmosphere.
• Performing other typical front office responsibilities such as filing, ordering supplies, and scanning documents.

Requirements

• Experienced in customer service, able to assist patients in a friendly and courteous manner.
• Self-motivated and able to work independently while adhering to clinic policies and procedures.
• Open to learning new skills and taking direction.
• Able to work well with co-workers to accomplish day-to-day goals.
• Excellent communication skills.
• Well organized.
• Experience in Microsoft Word and Excel.

Benefits

• Paid sick leave
• Holidays
• Vacation
• Yearly bonus