Front Office Administrative Assistant

Heartland Dental - Raytown, MO

Full-time - Entry Level

Raytown, MO

1,001-5,000 employees

Ambulatory Health Care Services

About the position

The Business Assistant at Rayview Dental Group plays a crucial role in supporting the front office operations of the dental practice. This position involves managing patient interactions, handling insurance billing, and ensuring efficient office procedures in a fast-paced environment. The ideal candidate will thrive in a collaborative team atmosphere, focusing on providing exceptional customer service and maintaining high standards of patient care.

Responsibilities

• Greet and welcome patients as they enter the office.
• Manage front office duties, including answering phones and checking office mail and email.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems.

Requirements

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.
• Proficiency in Microsoft Office suite programs.
• Excellent time management skills and ability to multi-task.
• Strong attention to detail and customer service skills.
• Confidence in discussing financial matters with patients.

Nice-to-haves

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Interest in personal growth and self-driven work ethic.

Benefits

• Competitive pay based on experience and skillset.
• Health insurance coverage.
• Retirement savings plans.
• Six paid holidays.
• Paid time off (PTO).
• Front loaded education and training opportunities.
• Access to on-demand Daily Pay.