Front Office Administrator / Spanish Translator

$38,000 - $42,000/Yr

Methuen Pediatric Therapy - Methuen, MA

Full-time - Entry Level

Methuen, MA

About the position

The Front Office Administrator / Spanish Translator at Methuen Pediatric Therapy, LLC is a full-time role focused on providing administrative support in a pediatric therapy setting. The position requires strong organizational skills, bilingual communication in Spanish, and a customer service-oriented approach to assist staff and patients effectively.

Responsibilities

• Answer phones and schedule appointments
• Greet patients and visitors in a pleasant manner
• Patient check-in and check-out
• Verify and communicate patient insurance eligibility and coverage
• Prepare electronic and paper charts accurately and completely, ensuring completion of all intake forms
• Enter patient demographics, charges, and payments into the clinic computer system
• Accurately handle the collection of patient payments
• Track and report clinic scheduling information to management
• Maintain clinic cleanliness and professionalism
• Open and close the office daily
• Complete all administrative duties such as sending faxes, ordering office supplies, responding to company emails, maintaining client wait-lists, responding to voicemails, and appointment rescheduling.

Requirements

• Bachelor's Degree (Required)
• 2 years of customer service experience (Required)
• Bilingual in Spanish (Required)
• Experience in medical collection and management

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance