Front Office Administrator (Summit Funding Group)

First Financial Bank - Mason, OH

Full-time

Mason, OH

Credit Intermediation and Related Activities

About the position

The Front Office Administrator at Summit Funding Group, Inc. plays a crucial role in ensuring smooth office operations and providing excellent customer service. This position involves managing incoming calls, greeting guests, handling office supplies, and coordinating travel arrangements for staff. The role requires attention to detail and the ability to multitask effectively in a professional environment.

Responsibilities

• Professionally administer incoming calls and provide recipient with the caller's name and company.
• Greet guests in a professional, friendly, hospitable manner.
• Order, receive, and stock office supplies and business cards.
• Receive, sort, and distribute incoming mail pursuant to company policy.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Input time off into Employee Master calendar in Outlook.
• Coordinate sending out birthday cards for all employees.
• Pickup & deliver lunch and coffee for senior management and visitors.
• Arrange conference calls for senior management.
• Prepare travel arrangements for Cincinnati staff and sales personnel reporting to the CEO.
• Maintain employee contact information.
• Create binders as needed for departmental, sales, management, and other meetings.
• Create files and labels as requested.
• Serve as backup for Travel arrangements when Marketing Coordinator is out of the office.
• Perform other tasks assigned by direct manager or management.

Requirements

• Attention to detail
• Customer service driven
• Excellent written and verbal communication skills
• Excellent phone etiquette
• Punctual and reliable
• Ability to work individually and with others
• Knowledge of MS Office (Word, Excel, Outlook)
• Ability to multi-task