Front Office Administrator

$35,360 - $39,520/Yr

Unclassified

Full-time - Entry Level

About the position

Cranial Pain Solutions is looking for a dedicated and organized Front Office Administrator to join our team in West Chester, Liberty Township. This role is essential for ensuring the smooth operation of our front office and providing excellent service to our patients. The Front Office Administrator will be responsible for a variety of tasks that contribute to the overall efficiency of our medical practice. In this position, you will be the first point of contact for our patients, which means your role is crucial in creating a welcoming and professional environment. You will be responsible for answering and directing phone calls, scheduling and confirming patient appointments, and greeting and checking in patients as they arrive. Additionally, you will perform general office duties as required, which may include managing patient records, handling correspondence, and assisting with billing inquiries. We are looking for someone who possesses strong communication and organizational skills, as well as the ability to multitask in a fast-paced environment. While previous experience in a medical office is preferred, it is not required. We value a positive attitude and a willingness to learn, as we believe these traits contribute significantly to our supportive work environment.

Responsibilities

• Answering and directing phone calls
• Scheduling and confirming patient appointments
• Greeting and checking in patients
• Performing general office duties as required

Requirements

• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Previous experience in a medical office is a plus but not required

Nice-to-haves

• Experience as a medical receptionist (3 years preferred)
• Familiarity with QuickBooks

Benefits

• Competitive hourly pay
• Full-time, stable work schedule
• A positive and supportive work environment