Front Office Administrator

$29,120 - $31,200/Yr

Unclassified - Troy, IL

Part-time - Entry Level

Troy, IL

About the position

We are looking for a part-time Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Your duties will include offering administrative support across the organization, welcoming guests, and greeting people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful in this role, you should have a pleasant personality, as this is also a customer service position. You will need to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, your responsibilities will ensure that the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Additionally, you will be responsible for collecting classifieds and legal ads that come in.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Nice-to-haves

• Experience with Microsoft Office (1 year preferred)
• Customer Service experience (1 year preferred)

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance